SHOP FAQ
SHIPPING
Original works Shipping Please contact us for a quote on shipping original pieces. Limited Edition Prints Shipping Free shipping on all PRINT orders within the UK Limited edition prints are shipped from the UK with a signed for, trackable service. Please allow up to 10 days for us to process your order and get your print on its way to you. We will generally get your order to you sooner - we are a small business and pride ourselves on quality. Each order is treated with love and care. Once your order has been shipped we will send you an email to confirm it is on its way to you and to give you its tracking number. International orders please contact us for a shipping quote. We will only charge you what the courier companies charge us. International shipping takes approximately 2 weeks for delivery. MONEY BACK GUARANTEE Everything leaves our studio in perfect condition, with strong protective packaging. If you are unhappy with your order, or it has been damaged in the post, do please let us know. We have a no-questions-asked 14 day money back guarantee. We will of course do everything we can to make sure you smile when you think of us! DO YOU TAKE COMMISSIONS? Tara is able to take on a few commissions each year. If you are interested, please contact us to discuss what you are after. WHOLESALE , SALE OR RETURN - Prints and cards If you are interested in purchasing prints or cards for wholesale, please email us [email protected] |
WHAT WILL THE ARTWORK LOOK LIKE IN MY ROOM?
We offer a unique service where original artworks can be shipped to you so that you can live with them and see if you want them to be a part of the family. If you change your mind, no problem, just pay the shipping costs and courier it back to us. If you are unsure how an artwork might look in your room, or even what size to order, take a photo of the room and send it to us. We will create a mockup for you in Photoshop. WHAT IS A GICLEE PRINT? Giclée (pronounced Gee’clay) - is a French term meaning to spray or squirt, that was coined in 1991 by a clever printmaker, Jack Duganne, specifically for fine art digital prints. In giclee printing the ink is sprayed onto the paper. No screen or other mechanical devices are used, as in older styles of printing, so there is no dot screen pattern (like you see in a magazine). The print retains all the tonalities and hues of the original painting. We have been known to confuse our prints with the originals! OUR PRINT GUARANTEE Our giclee prints are created with materials tested to last a lifetime. We use the finest quality, acid free 310GSM Hahnemuhle or Canson art papers and archival Epsom inks which have improved print permanence characteristics that provide lightfastness ratings of up to 100 years for color prints. |